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DealerPRO-Certified
Technical Awareness
for Advisors, Technicians and Parts Personnel
Technical Awareness
for Advisors, Technicians and Parts Personnel
In Dealership Training
Making sure every customer walks away with a safe and reliable vehicle starts with having a team that is welltrained in understanding vehicle systems and has a solid foundation of technical knowledge.
Complete Form Below to Schedule Your
In-Dealership Analysis
Benefits to Employees & Dealership
- Improve Technician Skill Level
- Increase Technical Knowledge for Advisors/Parts Personnel
- Improve Communication with Customers
- Better Communication between Advisors and Technicians
- Enhance Advisor Presentation skills
- Comprehensive training for inexperienced new hires
Training Curriculum
- Tires & Alignments
- Steering & Suspension Systems
- Brake System Fundamentals
- Fundamentals of Engine Technology
- Fuel & Ignition Systems
- Drivetrain Systems
- Heating & Cooling System Fundamentals
- Hybrid Vehicles
- Electrical Systems
- Understanding Technician Productivity
- Understanding Flat Rate Hours
- Importance of Multi-Point Inspections
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