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Technical Awareness
for Advisors, Technicians and Parts Personnel
In Dealership Training

Making sure every customer walks away with a safe and reliable vehicle starts with having a team that is welltrained in understanding vehicle systems and has a solid foundation of technical knowledge.

Complete Form Below to Schedule Your
In-Dealership Analysis

Benefits to Employees & Dealership

  • Improve Technician Skill Level
  • Increase Technical Knowledge for Advisors/Parts Personnel
  • Improve Communication with Customers
  • Better Communication between Advisors and Technicians
  • Enhance Advisor Presentation skills
  • Comprehensive training for inexperienced new hires

Training Curriculum

  • Tires & Alignments
  • Steering & Suspension Systems
  • Brake System Fundamentals
  • Fundamentals of Engine Technology
  • Fuel & Ignition Systems
  • Drivetrain Systems
  • Heating & Cooling System Fundamentals
  • Hybrid Vehicles
  • Electrical Systems
  • Understanding Technician Productivity
  • Understanding Flat Rate Hours
  • Importance of Multi-Point Inspections
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