SGEi's Free Virtual Leadership Coaching Series
Ready to take your leadership to the next level?

The next workshop is June 18th!


Hosted by Taylor Scott,

Director of Training for SGEi


Meet Taylor Scott

Taylor applies his experience from the hospitality industry and as an author, speaker, and blogger to his coaching. He has led teams in resort operations, travel industry sales, loyalty marketing, and vacation ownership for notable brands such as Walt Disney Parks and Resorts, Wynn-Encore Las Vegas, The Cosmopolitan of Las Vegas, Gaylord Hotels and Resorts, and Disney Vacation Club. He has a passion for connecting with people through his writing, leadership training, and speaking. Taylor holds a bachelor’s degree from Florida Southern College and a masters of management in hospitality from Cornell University’s School of Hotel Administration.


What's Included?

Taylor Scott will lead you through four virtual workshops. See below for more details on dates and the topics that will be covered. Once you sign up, you'll get an email for each workshop with a link to the Zoom meeting. After each workshop, you'll be sent a recap of the workshop to easily implement the leadership strategies learned.

How to Lead in Times of Change

with Six Ways to Get Out of the Box

Thursday, June 18th, 2020 at 11:00am PST
The world is changing by the day, and leaders in every industry are challenged with leading their teams in the ever-changing environments in which they operate. The reality is that the most successful organizations have always innovated and evolved to stay relevant and competitive. This is a time for innovation, unleashing creativity, and finding new ways of working as we reinvent our organizations.
This learning experience helps leaders understand the science behind how to inspire and influence changes in behavior, even during these challenging times when change is hard for everyone. Participants will learn what prevents people from thinking outside the box, as they’ll walk away with six proven ways leaders can unleash their team’s creativity. Leaders will feel empowered, energized, and refocused on inspiring everyone on their teams to think and act differently to meet this moment.
Learning Objectives
  • Understand change and why organizations must stay relevant and competitive
  • Review the art and science behind inspiring and facilitating change successfully
  • Discover what it means to think outside the box, what keeps people in the box, and how to inspire and influence innovation even when it feels impossible
  • Learn what it means to be creative and how to inspire others to bring their creativity to life with proven, actionable leadership strategies

Past Workshops

How to Leverage Emotional Intelligence

to Help Us through This Challenging Time

Thursday, May 7th, 2020 at 11:00am PST
In these unprecedented times, managers must not neglect their leadership responsibilities. Everyone is looking for someone who can elevate hearts and minds, quiet anxieties, and inspire people to want to act even when they may not feel like doing it. This leader is you! But before we can positively inspire and calm those around us, we must ensure we lead ourselves first.
This learning experience takes leaders on a journey through all four components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management, focusing particularly on those skills most needed today. Leaders will learn how to recognize their own emotions and tendencies and understand how to deploy them to influence, inspire, and motivate those who need it most. We will focus on our social awareness to recognize when others need our help or support and how to interact and listen with empathy and understanding. Finally, we will talk about the key elements that build strong relationships and let our people know that we care.
Learning Objectives
  • Understand how to become more self-aware of your emotions and tendencies that impact those around you
  • Learn how to manage those tendencies and maintain a positive outlook, even when we are unsure of what is happening next
  • Review what it means to be socially aware and why empathy is an important leadership skill, especially right now in this new world as we work with employees on the front line
  • Discover how to foster and strengthen trusting relationships with five actionable steps

How to Welcome Your Team Back, Reconnect Them to Your Brand,

and Set Them Up for Success

Thursday, May 21st, 2020 at 11:00am PST
The world has changed for everyone, especially in the lives of employees everywhere. As organizations prepare to rebuild and reopen for business, they’ll also need to reconnect with their employees. Orientation and onboarding are two critical cultural mechanisms that can emotionally connect employees to one another and the brand’s mission.
Naturally, once employees are welcomed back to a new normal, leaders at all levels of organizations will find value in becoming servant leaders, applying empathy, compassion, and a heart for hospitality to their leadership. During this webinar, leaders will learn what it means to be a servant leader, and they’ll walk away with actionable plans to become servant leaders themselves. This learning experience also teaches leaders how to strategically design memorable orientations and effective onboarding programs to reconnect their employees to one another and, most importantly, to the brand. We’ll then unpack how leaders can rebuild and reopen their organizations with even more passion, creativity, and commitment than before these unprecedented events.
Learning Objectives
  • Understand how to deliver a memorable first day back and reconnect team members to your brand

  • Learn how to design an effective onboarding program and set new team members up for success

  • Review how servant leadership positively impacts culture, your brand, and your employee experience in an ever-changing world

  • Understand what it means to enable your people, how to do it, and the positive outcomes it will produce

  • Discover what it means to empower your people, why it’s important, and how to put it into action

How to Become a Great Coach

by Delivering Feedback and Meaningful Recognition

Thursday, June 4th, 2020 at 11:00am PST and 2:00pm PST
Leadership is the most important and influential factor in building a sustainable and profitable business. Leaders set the tone, chart the course, and steer the ship with goal setting, creating new processes and action plans, and transforming groups of people into high-performing teams of people. Inside every great leader is an inspiring coach who connects with their teams on a deeper level. However, right now, many leaders are searching for how to strike the right balance of inspirational coaching, meaningful recognition, and having tough accountability conversations with their teams.
This learning experience teaches leaders to think about feedback differently during these challenging and stressful times. The need for compassion, connection, and old-fashioned conversations among teams across every industry is upon us. We’ll unpack how to deliver in-the-moment informal feedback during everyday casual conversations. We’ll also review how to personalize recognition efforts to make sure people feel noticed, appreciated, and valued, especially during these stressful times.
Learning Objectives
  • Understand the role of a coach and how they can positively impact the culture with both informal and formal feedback
  • Learn how to deliver effective, in-the-moment informal feedback
  • Review how to deliver meaningful recognition to show employees they’re appreciated and valued
  • Discover how to have tough accountability conversations and make tough decisions professionally and productively

Join Now!

Ready to take your leadership to the next level?

The next workshop is June 18th!


Hosted by Taylor Scott, Director of Training for SGEi

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